Shipping policy

Shipping Policy

Thank you for shopping with PupGuard! We are committed to ensuring that your order reaches you as quickly and efficiently as possible.

Shipping Time

Orders are typically processed within 1-3 business days. Once shipped, delivery times range between 8 to 18 business days, depending on your location and any potential customs delays.

Shipping Costs

Shipping costs will be calculated at checkout based on your shipping address. We strive to offer the best possible rates for our customers.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details, allowing you to monitor your shipment's progress.

Delays and Issues

While we do our best to meet estimated delivery times, external factors such as customs processing, holidays, or unexpected delays may impact the delivery schedule. If your order has not arrived within the expected timeframe, please contact our support team for assistance.

Incorrect Address or Failed Delivery

Please ensure that your shipping details are entered correctly at checkout. PupGuard is not responsible for lost or delayed shipments due to incorrect addresses. In case of a failed delivery, please reach out to us, and we will assist in resolving the issue.

For any questions or concerns about your order, feel free to contact our support team at Support@PupGuard.pet